/* style.css — moderný design systém helpdesk modulu (sidebar layout) */

:root {
    --brand: #1565c0;
    --brand-dark: #0d47a1;
    --brand-light: #e3f0fc;

    --bg: #f8fafc;
    --surface: #ffffff;
    --border: #e6e9f0;
    --border-subtle: rgba(15, 23, 42, 0.06);

    --text: #0f172a;
    --text-muted: #64748b;
    --text-faint: #94a3b8;

    --success: #15803d;
    --success-bg: #ecfdf3;
    --danger: #b91c1c;
    --danger-bg: #fef2f2;
    --warning: #b45309;
    --warning-bg: #fffbeb;
    --info: #1d4ed8;
    --info-bg: #eff6ff;
    --waiting: #0369a1;
    --waiting-bg: #e0f2fe;
    --slate: #475569;
    --slate-bg: #f1f5f9;

    /* Typografia */
    --font-sans: 'Inter', -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;

    /* 8px medzerový systém — používaj tieto premenné (alebo .u-* utility
       triedy nižšie) namiesto vlastných hodnôt v inline style. */
    --space-1: 8px;
    --space-2: 16px;
    --space-3: 24px;
    --space-4: 32px;
    --space-5: 40px;
    --space-6: 48px;
    --space-8: 64px;

    --radius-sm: 6px;
    --radius: 10px;
    --radius-card: 12px;
    --radius-lg: 16px;

    --shadow-sm: 0 1px 2px rgba(15, 23, 42, 0.05);
    --shadow-card: 0 1px 2px rgba(15, 23, 42, 0.04), 0 4px 14px rgba(15, 23, 42, 0.06);
    --shadow: 0 4px 16px rgba(15, 23, 42, 0.06);
    --shadow-lg: 0 8px 30px rgba(15, 23, 42, 0.16);
    --sidebar-w: 248px;

    --transition-fast: 0.12s ease;
    --transition: 0.15s ease;
}

* { box-sizing: border-box; }

html, body { margin: 0; padding: 0; }

body {
    font-family: var(--font-sans);
    color: var(--text);
    background: var(--bg);
    line-height: 1.5;
    font-size: 15px;
    -webkit-font-smoothing: antialiased;
}

a { color: var(--brand); }

h1, h2, h3 { font-weight: 700; letter-spacing: -0.015em; color: var(--text); }
h1 { font-size: 1.75rem; margin: 0 0 var(--space-1); line-height: 1.25; }
h2 { font-size: 1.25rem; margin: 0 0 var(--space-1); font-weight: 650; }
h3 { font-size: 1.05rem; margin: 0 0 var(--space-1); font-weight: 600; }

/* ---------------------------------------------------------------
   Karty
--------------------------------------------------------------- */
.card {
    background: var(--surface);
    border: 1px solid var(--border-subtle);
    border-radius: var(--radius-card);
    box-shadow: var(--shadow-card);
    padding: var(--space-3);
    margin-bottom: var(--space-4);
}

/* Vystredená karta — použiť len tam, kde to dáva zmysel (napr. formulár
   nového tiketu), nie globálne pre celú appku. */
.card-centered {
    margin-left: auto;
    margin-right: auto;
}

.card-header-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: var(--space-1);
    margin-bottom: var(--space-3);
}

/* ---------------------------------------------------------------
   Formuláre
--------------------------------------------------------------- */
form .form-group { margin-bottom: var(--space-16, var(--space-2)); }

label, .form-label {
    display: block;
    margin-bottom: 6px;
    font-weight: 600;
    font-size: 0.85rem;
    color: var(--text);
    letter-spacing: 0.01em;
}

.label-side-link {
    float: right;
    font-weight: 400;
    font-size: 0.82em;
    text-decoration: none;
}
.label-side-link:hover { text-decoration: underline; }

/* Spoločný základ — jednotná výška/padding/radius/tranzícia pre všetky
   jednoriadkové vstupy aj select, aby pôsobili ako jeden konzistentný
   set (nie zmes natívnych prehliadačových štýlov). Bootstrap triedy
   .form-control/.form-select sú zahrnuté, aby si zachovali rovnaký
   vzhľad, ak by sa niekedy v appke použili. */
input[type=text], input[type=email], input[type=password],
input[type=tel], input[type=file], input[type=number],
input[type=time], input[type=date], input[type=datetime-local],
input[type=search], input[type=url],
select, textarea,
.form-control, .form-select {
    width: 100%;
    min-height: 42px;
    padding: 10px 14px;
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    font-size: 0.92rem;
    font-family: inherit;
    line-height: 1.4;
    background: var(--surface);
    color: var(--text);
    box-shadow: 0 1px 2px rgba(15, 23, 42, 0.03);
    transition: border-color var(--transition), box-shadow var(--transition);
}

/* Select — vlastná šípka (rovnaká vo všetkých prehliadačoch) namiesto
   natívnej, ktorá sa medzi Chrome/Firefox/Safari výrazne líši. */
select, .form-select {
    appearance: none;
    -webkit-appearance: none;
    cursor: pointer;
    padding-right: 38px;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%2364748b' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 12px center;
}

input:hover, select:hover, textarea:hover,
.form-control:hover, .form-select:hover { border-color: var(--text-faint); }

input:focus, select:focus, textarea:focus,
.form-control:focus, .form-select:focus {
    outline: none;
    border-color: var(--brand);
    box-shadow: 0 0 0 3px var(--brand-light), 0 1px 2px rgba(15, 23, 42, 0.04);
}

input:disabled, select:disabled, textarea:disabled {
    background: var(--bg);
    color: var(--text-faint);
    cursor: not-allowed;
}

textarea, .form-control.textarea {
    min-height: 120px;
    height: auto;
    padding: 12px 14px;
    resize: vertical;
    line-height: 1.5;
}

.tb-reply-textarea {
    min-height: 180px;
    resize: vertical;
    overflow-y: hidden;
}

textarea.is-internal-note {
    background: var(--warning-bg);
    border-color: #f0d28a;
}

/* Pomocný text pod poľom (Bootstrap .form-text kompatibilné). */
.form-hint, .form-text {
    display: block;
    margin-top: 4px;
    font-size: 0.78rem;
    color: var(--text-faint);
}

.checkbox-label {
    display: flex;
    align-items: center;
    gap: 8px;
    font-weight: 500;
    cursor: pointer;
}

.checkbox-label input { width: auto; }

/* Zvýraznený riadok pre dôležité prepínače (napr. "Interná poznámka") —
   jemný rám, ktorý sa po zaškrtnutí zvýrazní (graceful degradation, ak
   prehliadač nepodporuje :has()). */
.option-row {
    border: 1px solid var(--border-subtle);
    border-radius: var(--radius);
    padding: 10px 14px;
    transition: background var(--transition), border-color var(--transition);
}
.option-row:has(:checked) {
    background: var(--warning-bg);
    border-color: #fde68a;
}

small { color: var(--text-faint); }

/* ---------------------------------------------------------------
   Tlačidlá
--------------------------------------------------------------- */
button { font-family: inherit; }

.btn {
    display: inline-flex;
    align-items: center;
    gap: var(--space-1);
    padding: 11px 18px;
    border-radius: var(--radius-sm);
    border: 1px solid transparent;
    background: var(--brand);
    color: #fff;
    font-family: inherit;
    font-size: 0.9rem;
    font-weight: 600;
    cursor: pointer;
    text-decoration: none;
    transition: background var(--transition), box-shadow var(--transition), opacity var(--transition);
}

.btn:hover { background: var(--brand-dark); }

.btn-secondary { background: var(--surface); color: var(--text); border-color: var(--border); }
.btn-secondary:hover { background: var(--bg); }

.btn-danger { background: var(--danger); }
.btn-danger:hover { background: #991b1b; }

.btn-sm {
    padding: 5px 12px;
    font-size: 0.8rem;
    min-height: 0;
    gap: 5px;
}

.btn:disabled, .btn[aria-busy="true"] {
    opacity: 0.7;
    cursor: not-allowed;
    pointer-events: none;
}

/* Spinner pre tlačidlá v stave odosielania (pridáva sa JS-om pred text,
   pozri initFormLoadingState() v app.js). Plynulá nekonečná rotácia —
   funkčný indikátor priebehu, nie dekoratívny efekt. */
.btn-spinner {
    width: 14px;
    height: 14px;
    border: 2px solid rgba(255, 255, 255, 0.4);
    border-top-color: #fff;
    border-radius: 50%;
    animation: btn-spin 0.6s linear infinite;
    flex-shrink: 0;
}
.btn-secondary .btn-spinner, .btn-outline .btn-spinner {
    border-color: rgba(21, 101, 192, 0.25);
    border-top-color: var(--brand);
}

@keyframes btn-spin {
    to { transform: rotate(360deg); }
}

/* ---------------------------------------------------------------
   Tabuľky
--------------------------------------------------------------- */
.table-wrap {
    overflow-x: auto;
    border: 1px solid var(--border-subtle);
    border-radius: var(--radius-card);
    box-shadow: var(--shadow-card);
}

.table-wrap table { border: none; box-shadow: none; }

table { width: 100%; border-collapse: collapse; }

th, td {
    text-align: left;
    padding: 14px var(--space-2);
    border-bottom: 1px solid var(--border-subtle);
    font-size: 0.9rem;
    line-height: 1.4;
}

th {
    color: var(--text-faint);
    font-weight: 600;
    font-size: 0.72rem;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    background: #fafbfc;
    box-shadow: inset 0 -1px 0 var(--border-subtle);
}

/* Zebra riadky — voliteľné, zapína sa pridaním triedy na <table>
   (nepoužíva sa nikde automaticky, aby sa nezmenil súčasný vzhľad). */
.table-zebra tbody tr:nth-child(even) { background: var(--bg); }
.table-zebra tbody tr:nth-child(even):hover { background: var(--brand-light); }

tbody tr { transition: background var(--transition-fast); }
tbody tr:hover { background: var(--brand-light); }
tbody tr:last-child td { border-bottom: none; }

.row-link { cursor: pointer; }

/* ---------------------------------------------------------------
   Riadok zoznamu v nastaveniach (kategórie, firmy, šablóny...) —
   jednotná náhrada za opakované inline style="display:flex; gap...;
   border-bottom..." vo viacerých admin/settings/*.php stránkach.
--------------------------------------------------------------- */
.settings-row {
    display: flex;
    align-items: center;
    gap: var(--space-2);
    padding: var(--space-1) 0;
    border-bottom: 1px solid var(--border-subtle);
    transition: background var(--transition-fast);
}
.settings-row:last-child { border-bottom: none; }
.settings-row:hover { background: var(--bg); }
.settings-row .form-group { margin-bottom: 0; }

/* ---------------------------------------------------------------
   Štítky stavu/priority
--------------------------------------------------------------- */
.badge {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 4px 10px 4px 8px;
    border-radius: 999px;
    font-size: 0.78rem;
    font-weight: 600;
    white-space: nowrap;
}

.badge::before {
    content: '';
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: currentColor;
    flex-shrink: 0;
}

.badge-new, .badge-low { background: var(--info-bg); color: var(--info); }
.badge-open, .badge-medium { background: var(--warning-bg); color: var(--warning); }
.badge-waiting_customer { background: var(--waiting-bg); color: var(--waiting); }
.badge-resolved, .badge-high { background: var(--success-bg); color: var(--success); }
.badge-closed { background: var(--slate-bg); color: var(--slate); }
.badge-critical { background: var(--danger-bg); color: var(--danger); }

/* ---------------------------------------------------------------
   Hlášky
--------------------------------------------------------------- */
.alert {
    padding: var(--space-1) var(--space-2);
    border-radius: var(--radius-sm);
    margin-bottom: var(--space-2);
    font-size: 0.9rem;
    border: 1px solid transparent;
}

.alert-success { background: var(--success-bg); color: var(--success); border-color: #bbf7d0; }
.alert-error   { background: var(--danger-bg); color: var(--danger); border-color: #fecaca; }
.alert-warning { background: var(--warning-bg); color: var(--warning); border-color: #fde68a; }

/* ---------------------------------------------------------------
   Detail tiketu — dvojkolónkový layout (konverzácia + sidebar).
   Konverzácia je hlavný obsah (70 %), sidebar s informáciami o tikete,
   zákazníkovi, štítkami a rýchlymi akciami je 30 %, sticky pri scrolle.
--------------------------------------------------------------- */
.ticket-detail-layout {
    display: grid;
    grid-template-columns: 7fr 3fr;
    gap: var(--space-3);
    max-width: 1400px;
    margin: 0 auto;
    align-items: start;
}

.ticket-main-col { min-width: 0; }

/* Riadok akcií v hlavičke tiketu (Prideliť mne / Eskalovať / Uzavrieť / Zlúčiť) —
   design tlačidlá hneď pri názve, nie schované dole v sidebare. */
.ticket-header-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: var(--space-2);
}
.ticket-header-row h1 { flex: 1; min-width: 0; }

.ticket-header-actions {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
    flex-shrink: 0;
}
.ticket-header-actions form { margin: 0; }

.ticket-merge-toggle { position: relative; }
.ticket-merge-toggle summary {
    list-style: none;
    display: inline-flex;
}
.ticket-merge-toggle summary::-webkit-details-marker { display: none; }
.ticket-merge-toggle[open] summary { background: var(--brand-light); }

.ticket-merge-panel {
    position: absolute;
    top: calc(100% + 6px);
    right: 0;
    z-index: 20;
    width: 340px;
    max-width: calc(100vw - 48px);
    background: var(--surface);
    border: 1px solid var(--border-subtle);
    border-radius: var(--radius-card);
    box-shadow: var(--shadow-lg);
    padding: var(--space-2);
}

.ticket-sidebar {
    position: sticky;
    top: 24px;
    align-self: start;
    display: flex;
    flex-direction: column;
    gap: var(--space-2);
    min-width: 0;
}

.sidebar-card {
    background: var(--surface);
    border: 1px solid var(--border-subtle);
    border-radius: var(--radius-card);
    box-shadow: var(--shadow-card);
    padding: var(--space-3);
}

.sidebar-card h3 {
    margin: 0 0 var(--space-2);
    font-size: 0.76rem;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--text-faint);
    font-weight: 700;
}

.sidebar-card .form-group { margin-bottom: var(--space-2); }
.sidebar-card .form-group:last-child { margin-bottom: 0; }
.sidebar-card form + form { margin-top: var(--space-2); padding-top: var(--space-2); border-top: 1px solid var(--border-subtle); }

.sidebar-field {
    display: flex;
    justify-content: space-between;
    align-items: baseline;
    gap: var(--space-2);
    padding: 7px 0;
    border-bottom: 1px solid var(--border-subtle);
    font-size: 0.86rem;
}
.sidebar-field:last-child { border-bottom: none; padding-bottom: 0; }
.sidebar-field-label { color: var(--text-faint); white-space: nowrap; }
.sidebar-field-value { color: var(--text); font-weight: 500; text-align: right; }

.sidebar-tags { display: flex; flex-wrap: wrap; gap: 8px; }

.sidebar-quick-actions { display: flex; flex-direction: column; gap: 8px; }
.sidebar-quick-actions form { margin: 0; }
.sidebar-quick-actions .btn { width: 100%; justify-content: center; }

@media (max-width: 1100px) {
    .ticket-detail-layout { grid-template-columns: 1fr; }
    .ticket-sidebar { position: static; top: auto; }
}

/* ---------------------------------------------------------------
   Sekcia "Komunikácia" — najdôležitejšia časť detailu tiketu.
--------------------------------------------------------------- */
.thread-section-title {
    display: flex;
    align-items: baseline;
    gap: var(--space-1);
    margin: var(--space-5) 0 var(--space-2);
}

.thread-section-title h2 { margin: 0; }
.thread-section-count { color: var(--text-faint); font-size: 0.85rem; font-weight: 500; }

.thread-list {
    display: flex;
    flex-direction: column;
    gap: var(--space-3);
    margin-bottom: var(--space-4);
}

.thread-message {
    border: 1px solid var(--border-subtle);
    border-left: 3px solid var(--border);
    border-radius: var(--radius-card);
    padding: var(--space-2);
    background: var(--surface);
    box-shadow: var(--shadow-card);
}

/* Odpoveď podpory (admin/technik) — modrý akcent vľavo, jemné modré pozadie. */
.thread-message.from-staff {
    background: var(--brand-light);
    border-left-color: var(--brand);
}

/* Odpoveď zákazníka — neutrálna biela, zelený akcent vľavo (rovnaká logika ako pôvodná požiadavka). */
.thread-message.from-customer {
    background: var(--surface);
    border-left-color: var(--success);
}

/* Interná poznámka — žltá, viditeľná len pre podporu (má prednosť pred from-staff). */
.thread-message.internal-note {
    background: var(--warning-bg);
    border-left-color: var(--warning);
    border-color: #fde68a;
}

.thread-meta {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: var(--space-1);
    margin-bottom: var(--space-1);
    color: var(--text-faint);
    font-size: 0.82rem;
}

.thread-meta-left { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.thread-meta strong { color: var(--text); font-size: 0.92rem; }
.thread-meta-time { color: var(--text-faint); font-size: 0.78rem; white-space: nowrap; }

.thread-avatar {
    width: 26px; height: 26px; border-radius: 50%;
    background: var(--surface); color: var(--text-muted);
    border: 1px solid var(--border-subtle);
    font-weight: 700; font-size: 0.74rem;
    display: flex; align-items: center; justify-content: center;
    flex-shrink: 0;
}
.thread-message.from-staff .thread-avatar { background: var(--brand); color: #fff; border-color: var(--brand); }
.thread-message.from-customer .thread-avatar { background: var(--success); color: #fff; border-color: var(--success); }
.thread-message.original-ticket .thread-avatar { background: var(--success); color: #fff; border-color: var(--success); }

.thread-role-badge {
    display: inline-flex;
    align-items: center;
    padding: 1px 8px;
    border-radius: 999px;
    font-size: 0.68rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.03em;
}
.thread-role-staff { background: var(--brand-light); color: var(--brand-dark); }
.thread-role-customer { background: var(--success-bg); color: var(--success); }

.thread-body { font-size: 0.94rem; line-height: 1.6; }

.note-badge {
    display: inline-block;
    background: #f0d28a;
    color: #7a5c00;
    padding: 1px 7px;
    border-radius: 999px;
    font-size: 0.66rem;
    text-transform: uppercase;
    font-weight: 700;
}

.origin-badge {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    background: var(--success-bg);
    color: var(--success);
    padding: 2px 9px;
    border-radius: 999px;
    font-size: 0.68rem;
    text-transform: uppercase;
    font-weight: 700;
}

/* Box s pôvodnou požiadavkou zákazníka — odlíšený od bežných odpovedí
   v komunikácii, ale v rovnakom "thread" štýle (moderný, nie cudzí prvok). */
.thread-message.original-ticket {
    background: var(--success-bg);
    border-left-color: var(--success);
    border-style: solid;
}

.attachment-link {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    text-decoration: none;
    font-weight: 500;
    font-size: 0.86rem;
    background: var(--bg);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    padding: 4px 10px;
    margin-right: 6px;
}

.attachment-link:hover { background: var(--brand-light); border-color: var(--brand); }

.attachment-list { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 10px; }

.attachment-image-thumb {
    display: inline-block;
    width: 84px;
    height: 84px;
    border-radius: var(--radius-sm);
    overflow: hidden;
    border: 1px solid var(--border);
}

.attachment-image-thumb img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    display: block;
}

/* ---------------------------------------------------------------
   Drag & drop nahrávač príloh
--------------------------------------------------------------- */
.dropzone {
    border: 2px dashed var(--border);
    border-radius: var(--radius);
    padding: var(--space-2);
    text-align: center;
    color: var(--text-muted);
    font-size: 0.88rem;
    cursor: pointer;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: var(--space-1);
    transition: border-color var(--transition), background var(--transition);
}

.dropzone:hover, .dropzone:focus { border-color: var(--brand); background: var(--brand-light); outline: none; }
.dropzone.dragover { border-color: var(--brand); background: var(--brand-light); }

.upload-preview {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 10px;
}

.upload-item {
    position: relative;
    width: 72px;
    height: 72px;
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    overflow: hidden;
    display: flex;
    align-items: center;
    justify-content: center;
    background: var(--bg);
}

.upload-item img { width: 100%; height: 100%; object-fit: cover; }

.upload-item-name {
    font-size: 0.68rem;
    text-align: center;
    padding: 4px;
    word-break: break-all;
    color: var(--text-muted);
}

.upload-item-remove {
    position: absolute;
    top: 2px;
    right: 2px;
    width: 18px;
    height: 18px;
    border-radius: 50%;
    border: none;
    background: rgba(15, 23, 42, 0.65);
    color: #fff;
    font-size: 0.8rem;
    line-height: 1;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
}

/* ---------------------------------------------------------------
   Lightbox pre náhľad obrázkov
--------------------------------------------------------------- */
.lightbox {
    display: none;
    position: fixed;
    inset: 0;
    background: rgba(15, 23, 42, 0.85);
    z-index: 100;
    align-items: center;
    justify-content: center;
    padding: 24px;
    cursor: zoom-out;
}

.lightbox.open { display: flex; }

.lightbox img {
    max-width: 100%;
    max-height: 100%;
    border-radius: var(--radius-sm);
    box-shadow: var(--shadow);
}

/* ---------------------------------------------------------------
   Hviezdičkové hodnotenie
--------------------------------------------------------------- */
.star-rating { font-size: 1.6rem; letter-spacing: 2px; color: var(--border); }
.star-rating .star.filled { color: #f59e0b; }

.star-rating-input { display: flex; gap: 4px; font-size: 1.8rem; margin-bottom: 12px; }
.star-rating-input .star-radio { cursor: pointer; color: var(--border); }
.star-rating-input .star-radio input { position: absolute; opacity: 0; pointer-events: none; }
.star-rating-input .star-radio.filled { color: #f59e0b; }

/* ---------------------------------------------------------------
   Časová os zmien tiketu
--------------------------------------------------------------- */
.timeline { display: flex; flex-direction: column; gap: 16px; }

.timeline-item { display: flex; gap: 12px; align-items: flex-start; }

.timeline-dot {
    width: 9px;
    height: 9px;
    border-radius: 50%;
    background: var(--brand);
    margin-top: 6px;
    flex-shrink: 0;
}
.timeline-dot--info { background: var(--info); }
.timeline-dot--success { background: var(--success); }
.timeline-dot--warning { background: var(--warning); }
.timeline-dot--danger { background: var(--danger); }
.timeline-dot--neutral { background: var(--slate); }

.timeline-text { font-size: 0.9rem; }
.timeline-meta { font-size: 0.78rem; color: var(--text-faint); }

/* ---------------------------------------------------------------
   Filtre
--------------------------------------------------------------- */
.filter-bar {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    align-items: end;
    margin-bottom: 4px;
}

.filter-bar .form-group { margin-bottom: 0; min-width: 160px; }

/* Zvislý zoznam filtrov (bočný panel) — alternatíva k vodorovnému .filter-bar */
.filter-list {
    display: flex;
    flex-direction: column;
    gap: 14px;
    width: 100%;
    max-width: 260px;
}

.filter-list .form-group { margin-bottom: 0; }

.filter-list-actions {
    display: flex;
    gap: 8px;
    margin-top: 4px;
}

.tickets-layout {
    display: flex;
    gap: 24px;
    align-items: flex-start;
}

.tickets-layout .filter-list-card { flex-shrink: 0; }
.tickets-layout .results-card { flex: 1; min-width: 0; }

@media (max-width: 880px) {
    .tickets-layout { flex-direction: column; }
    .filter-list { max-width: none; }
}

/* ---------------------------------------------------------------
   Login
--------------------------------------------------------------- */
.login-wrap {
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    background: var(--bg);
    padding: var(--space-2);
}

.login-card {
    max-width: 380px;
    width: 100%;
    background: var(--surface);
    border-radius: var(--radius-card);
    box-shadow: var(--shadow-card);
    border: 1px solid var(--border-subtle);
    padding: var(--space-4);
}

.login-brand {
    display: flex;
    align-items: center;
    gap: var(--space-1);
    color: var(--brand);
    font-weight: 700;
    font-size: 1.2rem;
    margin-bottom: var(--space-3);
}

/* ---------------------------------------------------------------
   Stat karty (dashboard prehľad)
--------------------------------------------------------------- */
.stat-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
    gap: var(--space-2);
    margin-bottom: var(--space-4);
}

.stat-card {
    position: relative;
    background: var(--surface);
    border: 1px solid var(--border-subtle);
    border-radius: var(--radius-card);
    box-shadow: var(--shadow-card);
    padding: var(--space-3) var(--space-2) var(--space-2);
    overflow: hidden;
    transition: transform var(--transition), box-shadow var(--transition);
}

.stat-card::before {
    content: '';
    position: absolute;
    top: 0; left: 0; right: 0;
    height: 3px;
    background: var(--accent, var(--text-faint));
}

.stat-card:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow);
}

.stat-card--new { --accent: var(--info); }
.stat-card--open { --accent: var(--warning); }
.stat-card--waiting { --accent: var(--waiting); }
.stat-card--resolved { --accent: var(--success); }
.stat-card--closed { --accent: var(--slate); }

.stat-card .stat-value {
    font-size: 2.1rem;
    font-weight: 700;
    letter-spacing: -0.02em;
    color: var(--text);
    line-height: 1.1;
}

.stat-card .stat-label {
    color: var(--text-muted);
    font-size: 0.78rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    margin-top: var(--space-1);
}

.card-grid-2 {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: var(--space-3);
}

@media (max-width: 880px) {
    .card-grid-2 { grid-template-columns: 1fr; }
}

.tag-pill {
    display: inline-block;
    padding: 2px 9px;
    border-radius: 999px;
    font-size: 0.74rem;
    font-weight: 600;
    margin-left: 4px;
}

.sla-soon { color: var(--warning); font-weight: 600; }
.sla-overdue { color: var(--danger); font-weight: 600; }

.kb-suggestions {
    background: var(--brand-light);
    border: 1px solid var(--brand);
    border-radius: var(--radius);
    padding: var(--space-1) var(--space-2);
    margin-bottom: var(--space-2);
    font-size: 0.9rem;
}

.kb-suggestions ul { margin: 6px 0 0; padding-left: 20px; }


@media (max-width: 700px) {
    table, thead, tbody, th, td, tr { display: block; }
    thead { display: none; }
    tbody tr {
        margin-bottom: 12px;
        border: 1px solid var(--border);
        border-radius: var(--radius);
        padding: 4px 0;
    }
    td { border: none; padding: 6px 14px; }
    td::before {
        content: attr(data-label);
        font-weight: 600;
        display: block;
        color: var(--text-faint);
        font-size: 0.72rem;
        text-transform: uppercase;
    }
}

/* ---------------------------------------------------------------
   Utility triedy — 8px medzerový systém. Použiť namiesto inline
   style="margin/padding/gap/..." v novej alebo upravovanej značke.
--------------------------------------------------------------- */
.u-flex { display: flex; }
.u-flex-col { display: flex; flex-direction: column; }
.u-inline-flex { display: inline-flex; }
.u-items-center { align-items: center; }
.u-items-end { align-items: flex-end; }
.u-justify-between { justify-content: space-between; }
.u-justify-end { justify-content: flex-end; }
.u-flex-wrap { flex-wrap: wrap; }
.u-flex-1 { flex: 1; }

.u-gap-1 { gap: var(--space-1); }
.u-gap-2 { gap: var(--space-2); }
.u-gap-3 { gap: var(--space-3); }
.u-gap-4 { gap: var(--space-4); }

.u-mt-0 { margin-top: 0; }
.u-mt-1 { margin-top: var(--space-1); }
.u-mt-2 { margin-top: var(--space-2); }
.u-mt-3 { margin-top: var(--space-3); }
.u-mt-4 { margin-top: var(--space-4); }

.u-mb-0 { margin-bottom: 0; }
.u-mb-1 { margin-bottom: var(--space-1); }
.u-mb-2 { margin-bottom: var(--space-2); }
.u-mb-3 { margin-bottom: var(--space-3); }
.u-mb-4 { margin-bottom: var(--space-4); }

.u-p-1 { padding: var(--space-1); }
.u-p-2 { padding: var(--space-2); }
.u-p-3 { padding: var(--space-3); }
.u-p-4 { padding: var(--space-4); }

.u-text-sm { font-size: 0.85rem; }
.u-text-xs { font-size: 0.75rem; }
.u-text-muted { color: var(--text-muted); }
.u-text-faint { color: var(--text-faint); }
.u-font-semibold { font-weight: 600; }
.u-font-bold { font-weight: 700; }
.u-w-full { width: 100%; }
.u-no-wrap { white-space: nowrap; }